FAQ

No. FlaviaPay never holds, stores, or controls your funds. Payments are executed on-chain and go directly from the customer’s wallet to yours.

No. FlaviaPay is built around a decentralized protocol that anyone can interact with independently. The merchant dashboard is just one way to use the protocol — not a requirement.

Yes. The protocol is open and free to use for anyone who wants to interact with it directly. The dashboard is a tool we provide for merchants who want a simpler way to create payment links, track orders, and manage payments — but it is not required to use the protocol.

The dashboard provides a clean, user-friendly interface for merchants to create payment links, track orders, and manage incoming crypto payments. It is designed to simplify the payment flow and make it easier for businesses to accept crypto without needing to interact with the protocol directly.

No. Crypto payments are final once confirmed on the blockchain. Make sure payment details are correct before sending or requesting funds.

Gas fees are paid by the sender (the customer), as with any blockchain transaction.

No. FlaviaPay is software and protocol infrastructure. It does not provide custody, hold balances, or act as a financial institution.

No, not to use the protocol. However, creating an account gives you access to the dashboard for managing payments and tracking activity.

The protocol remains usable. Because payments happen on-chain, they do not depend on the dashboard being online.

FlaviaPay does not currently charge protocol fees. There are no commissions, subscriptions, or hidden charges. You only pay standard blockchain network fees (gas), which go directly to the network. FlaviaPay is designed as open infrastructure. Monetization, when introduced, will focus on optional tools and services.